These leads are nurtured by our call agents and offered to the account manager at the right time. Using the opportunity management system in the web portal, you can see which action(s) generates the successor of the leads in order to arrive at a result. If the follow-up of the leads fails within a set time limit, the absence of feed back to the client will be escalated by means of a notifier.

Here we distinguish 3 bundles:

• Lead nurturing
• Managing leads for the benefit of the client
• Closing opportunities in deals